We believe that the following are our key competitive strengths which enable us to differentiate ourselves from some of our competitors:
Optimum sized company with proven track record
In the past, most of the fortune 500 customers would limit their set of choices for off shoring to just top
few names in the Indian IT space. We believe this phenomenon is now undergoing a transition as
significant numbers of large corporations are now seeking to add alternate mid-sized vendors to their
vendor list, to get higher attention and hence more value for money by engaging with an alternate
mid-sized vendor with right capabilities. We have the right size, established strengths in technology,
process maturity and infrastructure with proven track record of successful engagements with large
corporations including three Fortune 10 companies to continue to emerge as a compelling alternate
choice for large corporations
Focus on the telecommunication industry :
We are one of the few service providers out of India with a significant focus on the telecommunication
industry. Global spending in the telecom industry is expected to continue to grow at a significant
pace. According to “The Insight Research Corporation”, telecommunication carriers spent US$ 42.3
billion on Operations Support Systems (OSS) in 2007 and this amount is expected to reach US$ 62.7
billion by 2011. The revenue for the top 5 players in OEM segment, as per their published results,
was more than $200 billion in 2007 and they have typically spent 10% - 15% of revenues on R&D.
Given the technology intensive nature of the OEMs business and the historical levels of R&D
expenditure by leading OEMs, we anticipate that OEM expenditure on IT services will continue to
expand.
We believe that we are one of the few companies, our size, to have extensive experience with
telecom service providers, OEMs and ISVs and our continued focus on the telecommunication
industry enables us to participate and benefit from the anticipated growth of the global
telecommunication industry.
Domain knowledge :
Our focus on the telecom industry has enabled us to
develop domain knowledge that spans the breadth of
solutions that telecom companies require. This has in
turn allowed us to steadily advance our offerings from
the provision of conventional IT services to high end,
higher value added services such as telecom
infrastructure management projects, managed platforms
services and Intellectual Property (IP) leveraged
solutions, resulting in greater long term involvement
with our clients’ businesses. This has been amply
demonstrated by our consistent long term relationships
with telecom customers
With the convergence of telecom and media systems
through newer IP based technologies and merging of
operators via triple (voice, internet, TV) and quadruple
play (voice, Internet, TV, wireless) we believe that we
are well-positioned to take our offerings to the
emerging telecom and media products companies and
service providers. Our current engagements with AOL
(America online) are testimony to our unified approach
to the telecom and media enterprises.
We have gained significant experience of working with several service providers over the years.
Based on that, we have designed and implemented solutions like mediation (usage data collection
and provisioning), network management, billing and order management. This has helped us gain
knowledge and expertise across all the layers of the Telecom Management Network model. Our
breadth of experience spans from OEMs to Service Providers.
The acquisition of Comnet in 2007 significantly increased our ability to offer services to OEM and ISV
clients. The focus of Comnet is product engineering and lifecycle management relating to telecom
equipment used in areas such as transmission, switching, access and Operational Support Systems
(OSS), in both legacy and next generation networks. With the Comnet acquisition we acquired
several key client relationships. This acquisition also reinforces our product engineering and IPLeveraged
solutions capabilities. Our relationships with OEMs and ISVs enables us to understand the
network equipment and platforms used by our service provider clients and therefore, to anticipate
their IT needs, which we believe puts us in a very unique position of being able to take the OEM/ISV
expertise to service providers and vice-versa; a capability which provides us with a significant
competitive advantage in attracting new business.
Differentiated Business Model :
We increasingly engage with our customers using innovative risk- reward, revenue- sharing models
thereby enabling closer business alignment between our customer’s business and our own. This shift
is being achieved via a combination of acquiring proven and sustainable revenue generating
customer IP in exchange for a revenue share model and our own investment in IP creation, that we
bundle in with our services offering to enhance customer satisfaction by improved time to service
initiation and significantly reduced operating costs. This allows our customers to better align their
R&D spend, extend flexible multi-vendor product portfolios to their end-clients and reduce their risk. It
allows us to increase our value offering with our customers. In exchange, we get a more long term,
sustainable and profitable business model.
Long term marquee client relationships :
We have a proven and successful track record of managing
large, multi-year engagements with Global 1000 clients.
We have consistently and successfully demonstrated the
ability to manage key client relationships. This is
reflected in the long duration of our relationships and
the depth of our service offerings to some of our
largest clients.
We believe that our relationships with these prestigious and global clients, our ability to be accessible
to our customers by having client-facing organizations based close to the customers, our flexible
approach, agility to meet customer requirements, our business model that enables closer business
alignment between our customer’s business and our own, give us a significant competitive advantage
in gaining new clients and growing our business.
Global delivery model with excellent infrastructure :
We have a global presence and have been increasing our geographical footprint in an aggressive
manner. We have established our presence in most of the large Telecom & IT Services markets of
the world with offices and subsidiaries in the U.S. in multiple locations, as well as in the U.K, India,
Singapore, Malaysia, Australia and China. We have also been growing our development centers in
India. We currently have three development centers in India - in Bangalore, Chennai & Hyderabad.
Our main campus in India is housed in Whitefield, Bangalore and is approx 14500 Sq meters. We
have also been allocated 4.87 acres of land in the Special Economic Zone (SEZ) in Hyderabad and
plan to build the second campus there.
Experienced Executive Management team :
We have an experienced management team in place which leads the company in the pursuit of
corporate excellence, market leadership and technological innovation. Their broad experience, talent
and vision are helping Infinite obtain the goal of delivering superior customer value as the leading
global provider of Infrastructure Management, IP based solutions and IT services worldwide.
We believe that our management has substantial skills in delivering quality
services and development of dependable business relationships as required by
large Global 1000 customers. As hands-on leaders, the management team is
involved in day-to-day operations and works closely with our clients. Experience
across diverse backgrounds, geographies and different areas of specialization
within the Telecom and IT industry has given our management team a comprehensive
technology vision as well as an end-to-end understanding of the strategic
business needs of its customers. The team members have previously worked with
leading global and Indian Telecom and IT Services companies.
Commitment to quality and process execution : We have developed a sophisticated project management methodology to ensure timely, consistent
and accurate delivery of quality solutions to maintain a high level of client satisfaction. We constantly
benchmark our services and processes against globally recognized quality standards. The company’s
strong commitment to quality, as evident from its achievement of various industry certifications,
ensures consistent quality standards without compromising on project scheduled timelines.
