Banking, Financial Services & Insurance
We help Financial Services companies meet rapidly changing customer expectations, exploit disruptive business models and new technologies, become more efficient and resilient, and navigate uncertainty, risks and regulations.
We deliver this with our “NextGen” services which are unshackled from legacy thinking, processes or mindsets and achieves full stack transformation with Domain, Digital, Experience Design, DevOps, Platforms and AI/ML.
Who We Serve
- Consumer Banking
- Commercial Banking
- Open Banking
How We Can Help
Efficient, Resilient and Automated Operations
Leverage RPA to automate banking operations
Infinite has proven experience across the RPA life cycle
Infinite has proven experience across banking use cases
Agility, Change Management & Speed to Value
Digitization of Mortgage Servicing value chain to automate key processes, enhance customer experience and lower services costs
Key Mortgage Servicing processes ripe for digitization
For a Mortgage-based Fintech, Infinite built solutions across servicing.
- Created bulk submission invoices through batch processing. This reduces manual effort, enables faster payment processing, improves data accuracy, avoids physical paperwork and delivers on-time invoice payments. The result is a reduction in processing cost of over 40%.
- Built automated loan decisioning process for loan modifications, resulting in superior customer and user experiences.
- Implemented intelligent workflow automation for service release process by routing forms and data automatically. This reduced complexity of processing applications and potential errors thereby delivering enhanced seller and purchaser experience.
Full-stack, front-to-back, digital Transformation
Salesforce® driven transformation in banks & credit unions
- Reusable components leveraging the power of Financial Services Cloud and Mulesoft.
- Prebuilt connectors enabling real-time integrations with key applications including core banking and Loan origination systems
- Highly agile solution packages for different stages of transformation journey
Rapid Prototyping & Innovation Ecosystems
Gen AI based Financial Services transformation
Delivering excellence with real-world impact
Enhanced the Effectiveness of Rewards Program for a Bank
Infinite built a Switch Processing System for a regional bank which enabled it to extend the rewards program to multiple channels including debit cards. This led to the onboarding of 1900+ new merchants thereby attracting more customers.
Digital Transformation for an Auto Finance Fintech to Drive Growth
Infinite digitally transformed the origination and servicing processes for an auto finance Fintech. This included API’s, new workflows, containerization, cloud transformation, cognitive AI, and integration with multiple aggregators and channels. This high-performance cloud platform increased throughput, reduced cost & drove growth.