Banking, Financial Services & Insurance

overview

We help Financial Services companies meet rapidly changing customer expectations, exploit disruptive business models and new technologies, become more efficient and resilient, and navigate uncertainty, risks and regulations.

We deliver this with our “NextGen” services which are unshackled from legacy thinking, processes or mindsets and achieves full stack transformation with Domain, Digital, Experience Design, DevOps, Platforms and AI/ML.

Who We Serve

How We Can Help

Value delivered

Delivering excellence with real-world impact

Enhanced the Effectiveness of Rewards Program for a Bank

Infinite built a Switch Processing System for a regional bank which enabled it to extend the rewards program to multiple channels including debit cards. This led to the onboarding of 1900+ new merchants thereby attracting more customers.

Built Cloud-native Modern Loan Servicing Platform for a Fintech

Infinite leveraged strong domain and cloud expertise to architect & build a modern cloud-native loan servicing platform. This highly configurable & automation-first design of the platform delivered superior end customer experience.

Salesforce led Digital Transformation for a Credit Union

Infinite integrated Salesforce with multiple systems and enabled single view of customer with Member 360°. This resulted in ~20% reduction in call handling time​ and optimizing member verification time by ~30%​.

Optimized claim processing through Modernization for an Insurance Provider

Infinite overhauled legacy systems & transitioned them to Salesforce Service Cloud. This led to a reduction in Claim Processing time from 45 min to 3 min & a reduction in OPEX by 50%.

Improved Regulatory Compliance for a Regional Bank

Infinite used UiPath RPA to automate Anti-Money Laundering (AML) and Know Your Customer (KYC) processes and helped the bank achieve 27% improvement in compliance.

RPA Led Self-servicing to Enhance Member Experience

Infinite used automation to assist multiple credit unions enhance their member self-servicing capabilities and transform member interactions with real-time account balance inquiries.

Payments Modernization for a Large Retailer Across Omnichannel Systems

Infinite is partnering to migrate the Private Label Credit Card portfolio from legacy to a modern payments platform and to integrate with a multi acquirer gateway service to reduce the overall payments processing cost by 40%.

Building a Next Gen Cloud-native wealth management Platform

Infinite developed a modern microservices based cloud-native wealth management platform on Azure. Leveraging Infinite’s InfiniGrid, this platform delivered faster client onboarding and enhanced user experience.

Digital Transformation for an Auto Finance Fintech to Drive Growth

Infinite digitally transformed the origination and servicing processes for an auto finance Fintech. This included API’s, new workflows, containerization, cloud transformation, cognitive AI, and integration with multiple aggregators and channels. This high-performance cloud platform increased throughput, reduced cost & drove growth.

The Infinite Difference

Domain Expertise

Strong domain expertise across banking, payments, lending, asset management and insurance built from years of experience in designing and building business platforms for Fintechs and other clients. This enables us to deliver tangible business and transformation outcomes thereby delivering greater value.

Product & Engineering Capabilities

Our deep product, engineering and platform capabilities including architecture, design, build, integration, automation, DevOps and CloudOps. This enables us to deliver next gen business platforms and data driven customer experiences thereby delivering speed to value.

Flexible, Global Delivery Model

Meeting clients’ needs with cost effective offshore, nearshore, and onshore teams, deep engineering talent, and flexible engagement models from augmenting teams, end-to-end managed services, and outcome-based engagements. This enables us to deliver value efficiently and predictably.

The Infinite Difference

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