News / Most healthcare facilities risk HIPAA violations with messaging apps
Feb 01, 2016

Few healthcare organizations restrict the use of messaging apps by employees. This lack of restrictions could pose a risk of violating the Health Insurance Portability and Accountability Act (HIPAA).

Only 8% of healthcare institutions prohibit consumer messaging apps for employee communication, which risks potential violations of the Health Insurance Portability and Accountability Act (HIPAA), according to a recent study conducted by a mobile messaging company.

In addition, only a quarter of healthcare institutions that have an official mobile messaging platform are using an internal, company-authorized app. The rest are recommending or using consumer-oriented messaging apps and services that don’t provide the enterprise-grade security needed to comply with regulations, such as HIPAA, explains Anurag Lal, CEO of Infinite Convergence Solutions, a Chicago-based company that provides messaging technology and conducted the study. (The study results are available online at

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