as a LEADER
ISG Provider Lens™
Healthcare Digital Services, U.S. 2021
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Payer Digital Transformation Services
“Infinite offers specialized payer solutions, addressing common functions such as population health, secure collaboration, communication and digital engagement. ”
Healthcare Cloud Migration Services
“Infinite is dedicated to improving bulk cloud migration for healthcare clients through its multi-cloud management platform. ”clients through its multi-cloud management platform.
Healthcare Interoperability Services & Solutions
“ Infinite is adding consent management to factor in patient privacy in interoperability workflows.This step will address authentication issues arising from patients accessing their information directly. ”
This quadrant assesses providers of healthcare payer BPaaS engaged in end-to-end outsourcing of business processes across the technology stack with the aim to improve business outcomes. A service provider integrates services, processes, applications and infrastructure into a comprehensive service, with the clear objective of cost control. Apart from cost savings, BPaaS also supports improved member and provider experience, operational insights, improved quality of care and regulatory compliance
This quadrant assesses service providers that offer digital transformation services to healthcare providers such as hospital systems and independent healthcare providers. They should be responsible for processes and systems pertaining to patient relations and care such as patient intake, physician referral management, ambulatory and chronic care, and postacute care. The services should also include employee systems such as information portals, scheduling and collaboration.
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