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Are daily demands on your IT infrastructure impacting critical operations? Infinite’s cloud-based iTaaS offering provides you the flexibility to choose a level of support that suits your needs. Transform your IT infrastructure management operations from a cost center to a competitive advantage. Let Infinite’s iTaaS enable the journey.
iTaaS has been designed to work in a modular fashion to fit your company’s unique needs. It offers:
As user locations and access devices proliferate, iTaaS ensures that standardized support is available to end users across a variety of channels and mediums.
40 percent of employees in small enterprises want to be able to work anywhere, with any device. iTaaS is easily adaptable for integrating various devices on the go.
75 percent of incidents across these devices are repeat in nature. iTaaS can handle such incidents with automatic routing, easily meeting stringent SLA standards.
With CIOs running IT functions as lean supply chains, help desks are being increasingly viewed as operating overhead. Outsourcing this function using iTaaS ensures you pay for usage and not headcount.