Infinite Convergence Changes the Enterprise Messaging Game by Launching a Cloud-Based, Highly Reliable, Secure Mobile Messaging Service for Enterprises
04 December 2012
The service allows businesses and institutions to engage customers with two-way mobile communications, including alerts, updates and customer-specific information, enabling improved customer experiences, enhanced brand loyalty and increased revenue streams.
CHICAGO, Ill. Infinite Convergence Solutions, a carrier-grade next-generation mobility technology provider, today launched its Enterprise Messaging Service. The cloud-based messaging service is specifically designed for enterprises to securely exchange information with customers, employees and business partners globally. With customization and systems integration services, Infinite Convergence’s experienced end-to-end service team can help enterprises expedite the introduction of value-added mobile messaging.
“Enterprises are increasingly using mobile messaging to communicate with their customers, employees and partners. In addition, enterprises are becoming more discerning in their messaging delivery service requirements, moving beyond commoditized bulk messaging and towards high-quality, highly reliable services which also allow them to add value to their own offerings,” said Pamela Clark-Dickson, Senior Analyst, Mobile Content & Applications at Informa Telecoms & Media.
EMS builds upon Infinite Convergence’s innovative carrier-grade messaging platform, which currently enables 130 million subscribers to exchange 900 billion mobile messages annually. With features such as global reach, delivery assurance and end-to-end secure delivery, as well as a user-friendly web portal, campaign manager, opt-in/opt-out capabilities and messaging analytics, Infinite Convergence’s EMS maximizes its leading-edge platform to provide superior enterprise messaging capabilities. Customizable for a variety of industries, including financial institutions, travel and hospitality and healthcare, enterprises can use Infinite Convergence’s EMS for their most time-sensitive and confidential communications.
“In today’s mobile world, it’s necessary for enterprises to establish close connections with their clients. Text and multimedia messaging continues to be the most ubiquitous form of communication across the globe,” said Anurag Lal, CEO of Infinite Convergence Solutions. “EMS enables organizations to engage with their customers, employees and business partners in the most effective and compelling way.”
EMS’s scalable, secure and proven technology boasts 99.99% reliability with the ability to deliver messages to mobile subcribers in over 180 countries. Its API-based approach allows the service to be seamlessly integrated with existing business applications and IT infrastructures. Moreover, with Infinite Convergence’s ability to provide scalable and cost effective customization, enterprises can focus their efforts on enhancing their own customer-specific offering instead of being boxed into standard, commodity-based of-the-shelf services.
Convergence’s Enterprise Messaging Service is available immediately starting December 4, 2012.
For more information on EMS, visit http://infinite-convergence.com/ems/.
About Infinite Convergence
Formed in 2010 as a result of an alliance between Infinite Computer Solutions and Nokia Siemens Networks, Infinite Convergence provides innovative messaging solutions and next-generation wireless communication technologies to mobile operators and enterprises. Currently supporting more than 130 million subscribers globally, Infinite Convergence offers a complete range of scalable RCS, CMS, SMS, MMS, and Gateway messaging solutions for businesses and messaging infrastructure for Tier 1 and Tier 2 wireless operators. The newly launched Enterprise Messaging Service rounds out their value added solution offerings. Headquartered outside Chicago, Infinite Convergence employs 200 people in the USA and India. For more information, visit www.infinite-convergence.com.
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