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Infinite Convergence's Enterprise Messaging Service (EMS) A2P Messaging provides enterprises a secured, reliable, cloud-based messaging platform backed by 2000 years of combined carrier-grade messaging experience in delivering trillions of messages yearly globally. The EMS A2P Messaging platform enables enterprises to better engage their customers and partners globally by leveraging the innovative messaging solution tailored to the industry or enterprise's need.
Enterprise Messaging Service allows you to immediately start with a working, proven A2P messaging platform designed for enterprise customers.
Enterprises can build customized chat apps based on the API sets provided by the Enterprise Messaging Service, thus enabling a single app for both chat and messaging.
Enterprises Messaging Service is a reliable, proven messaging service with a track record of performance in Tier-1 networks, enterprises and service providers worldwide.
Enterprise Messaging Service is a highly scalable platform that offers a combination of SMS, MMS, IP Push Notification, email and text-to-speech, allowing enterprises and service providers to grow their messaging technology alongside their businesses.
With coverage through 800 cellular service providers in 180 countries, your organization can access 6.8 billion mobile devices through a single connection, ensuring message delivery to customers, employees and partners worldwide.
Rich Management Portal and Analytics offer deeper insights into your customers’ behaviors and provide a more accurate gauge of campaign success.
Ensure near 100% delivery success rates with a variety of delivery methods – including SMS, MMS, Push Notifications, Voice and Email – as well as our automatic fallback to alternate delivery methods.
Secure communication to and from the EMS is ensured using secure protocols. All Personally Identifiable Information (PII) at rest and all data stored to disk are encrypted; options are also available to disable message body storage completely. Additionally, the EMS is PCI (Payment Card Industry) compliant.
Manage campaigns, view statistics and logs, and manage your account information using our intuitive, web-based portal. Role-based access control allows your enterprise admin to view and control all sub-accounts.
Each number is verified to determine the type (mobile or landline) and if it’s active to ensure the appropriate message (text or voice) is sent only to active numbers to reduce delivery costs and increase open rates.
Measure the effectiveness of your messages and get a deeper insight into customers using valuable statistics.
Have peace of mind knowing that all of your data is stored in encrypted, redundant storage and can be stored for a configurable length of time.
Create, edit, and manage customized messaging content using easy-to-use templates in conjunction with a service that delivers formatted notifications to customers via SMS and email.
Deliver uncluttered, short and long messages to your users instantly and effortlessly.
Include MMS to make an impact with your users by expanding and enhancing their experience with pictures, video, and other rich media content.
Send high quality, customized voice messages to your users in their choice of language. Consider the advantages of a broader reach for situations when texts aren’t deliverable or only a landline number is available.
Quickly and reliably reach connected iOS and Android users on their smartphones, regardless of their location. Our IP Delivery Plus Service enhances Push Notifications by using SMS as a fallback.
Communicate with users worldwide via email. Customize each email for a personalized effect.
Quickly and securely engage users in a live chat experience on their mobile, web, and desktop applications via Wi-Fi or cellular data connection.
Infinite Convergence's Enterprise Messaging Service (EMS) Plus is a customizable, cloud-hosted messaging platform that can be tailored to the needs of mid to large enterprises across a wide range of verticals, including Healthcare, Hospitality, Finance, Retail, Travel, Telecom and Media.
Infinite Convergence's EMS Flex is a customizable, no CAPEX, A2P messaging platform that enables service providers and MNO's to offer turnkey mobile messaging to enterprises and re-sellers in the rapidly expanding A2P messaging market.