Redefining customer experience excellence with Salesforce

What's New

Due to tremendous CRM and AI demand from our clients, Infinite is centralizing and expanding its Salesforce expertise under a new leadership team comprised of veteran executives from Salesforce. We are thrilled to work closely with our clients, leveraging data and exciting new AI advances to bring enhanced insights and productivity to their operations.

Overview

Customers are at the center of everything you do. Their expectations are skyrocketing, and meeting these expectations requires thoughtful integration of people, tools, and processes – resulting in a 360-degree view of the client through a single pane of glass. That’s where Infinite and Salesforce come in.

As a Salesforce partner, Infinite brings expertise, experience and resources to our clients delivering tailored solutions that optimize business operations and enhance customer engagement.

Salesforce

Our Offerings

Plan & Design

To create digital transformation roadmaps

Implementation

Accelerate Salesforce deployments to quickly drive business value

Integration

Connecting Salesforce within an optimized enterprise architecture

AI and Data Management

To migrate, cleanse, and prepare data for AI enabled insights

Application Development

To build and deploy customized functionality and maximize Salesforce value

Managed Services

To optimize, monitor and manage your Salesforce environment

Salesforce experts ready to help!

EXPERTISE includes but is not limited to the following clouds:

Financial Services Cloud

Financial Services Cloud

Health Cloud

Health Cloud

Marketing Cloud

Marketing Cloud

MuleSoft

MuleSoft

Service Cloud

Service Cloud

Sales Cloud

Sales Cloud

Experience Cloud

Experience Cloud

CPQ

CPQ

Salesforce Lightning

Salesforce Lightning

AI Cloud

AI Cloud

Data Cloud

Data Cloud

THE INFINITE DIFFERENCE

MuleSoft Logo

Omni-channel experiences and customer 360 require a single pane of glass – let us help you connect your systems with MuleSoft, the most advanced enterprise platform for designing, developing and managing APIs and integrations.

  • Expertise in MuleSoft Composer to enable faster, no code integrations.
  • Proficiency in upgrading MuleSoft Platform from Mule 3 to Mule 4.
  • Proven Expertise in migrating from other tools to MuleSoft.

Salesforce integration
with Fiserv core banking

Infinite’s Banking, Financial Services, and Payments business unit includes the divested Systems Integration Services from Fiserv, bringing deep expertise in Fiserv’s core banking systems. We tailor Salesforce to ensure that key roles have access to deliver seamless Customer/Member experiences across interactions and channels.

1: How Salesforce Helps Associates

How Salesforce Helps Associates

2: Banking and Credit Union Sample Use Cases

Banking and Credit Union Sample Use Cases

Delivering value for our
customers

Client Experience

Delivering value for our customers

A credit union with $1.6B in assets under management and 130,000 members realized significant operational efficiency and improved customer service through the integration of Salesforce with Fiserv DNA core banking, along with surrounding applications including loan origination, digital banking, and cards.

“Thank you for all the work you did to help us relaunch Salesforce along with our DNA conversion. This project was extremely complex … the team did an amazing job… I appreciate the relationships we have built through this journey and look forward to working together in the future.”

VP Retail Sales

To learn more about our Salesforce and MuleSoft services

contact us

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