Unlocking next gen technology for telecom companies and their clients
Suite of software and services to deliver 3600 customer view, manage customer interactions and support customer-facing operations, such as billing and customer service.
Operational efficiency & increased business value
Delivering excellence with real-world impact
We Invest in our Clients
We have had a 23-year relationship with a major telecom provider including NMSDC certification, 3 ODC’s, and being a VDSI partner.
Productivity at Scale
Delivered a next generation dispatch solution automating job assignment and prioritization of tasks using a mobile application for 5000 field agents.
Built a big data unified system of insights utilizing Hadoop to provide real time insights of customer and consumer behavior to support business decisioning for a web media and advertising client.
High Client Satisfaction Efficient Help Desk
Provided an IT help desk for leading telecom provider that consolidated multiple help desks, reducing employee onboarding costs.
The Infinite Difference
Telecom is in our DNA
56-million-person hours of telecom experience.
Infinite’s strong brand recognition, relationship with Fortune 1000 clients, multi-year engagements with product vendors, ISV’s and service providers ensures client success.
Building on our domain experience and technology expertise to help our telecom clients deliver next generation capability.