Case Study

Cloud Based Migration of Policy and Claims Management Systems

A Fortune 500 global insurance provider embarked on a transformative journey to modernize its policy and claims management systems. The insurer transitioned from multiple legacy systems to Salesforce Service Cloud, implementing a phased approach to ensure seamless business operations. By customizing Salesforce Service Cloud, they developed integrated modules for policy administration, claims management, billing, payments, and reporting tailored to the insurance lifecycle. This migration streamlined operations, reduced costs, and enhanced service delivery across diverse geographies.

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Comprehensive Quality Assurance Services for a Financial Major Client

The client is a leader in the Banking, Financial Services, and Insurance (BFSI) industry, with over $1 billion in revenue and a global team of over 250 employees. Specializing in financial services, the client needed to enhance the quality and reliability of their applications and infrastructure to support the continuous expansion of their offerings.

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