News / Low Cost, High Delivery
Nov 10, 2008

Optimal usage of IT in a cost effective manner is crucial

Piyali Guha & Pradeesh Chandran

When it comes to deploying IT resources, the aim is to choose the right technology that would help scale up business. Proper planning and evaluation by IT personnel leads to benefits of higher performance.
This approach has helped Swapan Bardhan, assistant manager, IT at the Calcutta Medical Research Institute (CMRI) to help his hospital deploy the right technical solutions and streamline processes.

Swapan Bardhan, assistant manager, IT, Calcutta Medical Research Institute

A few years back CMRI had implemented ERP based on the Microsoft platform. Previously, entire process used to run on one server.
Bardhan and his team decided to go for three servers, one for its database and the other for applications while the third server was installed as a back-up.
Between the two options for serversservers-based on the Oracle platform and servers based on the SQL platform, they opted for the latter.
Bardhan applied a similar strategy while installing printers/MFDs. Out of 200 PCs installed in CMRI, he installed one enterprise printer for a set of twenty-five systems. This saved cost, and employed existing resources in the best possible way.
The hospital has also started SMS service for its doctors wherein they get immediate alerts on mobile phones once any patients details are entered in the database.
The IT team led by KM Harish, IT Manager, Infinite Computer Solutions was responsible to scale up the IT infrastructure to facilitate business operation. Implementing a system that can meet the needs of the organization with low-cost software and hardware was a challenging task. Harish and his team decided to leverage the IT systems in the organization to minimize investments.

KM Harish, IT manager, Infinite Computer Solutions

Harish implemented a help-desk management and monitoring system to check the use of the resources. SLAs were set for networking professionals to control and use the bandwidth.
Another major step taken by the team was to use virtualization for both servers and desktops. "Even though the initial investment required for creating a new virtualized environment is high, it is much less when compared to the cost of buying new equipments," says Harish. The new environment helps in optimum utilization of the existing servers, data center, software and underutilized hardware; helps reduce real estate cost, power consumption; and is part of the green initiative of the organization.
NSHM is a professional educational institute offering courses in the domains of hotel management, media, science & technology, business & hospital management. Its key objective is to train students with the latest curriculum and place them in renowned organizations across the country. To support this, the institute requires an efficient yet cost-effective IT infrastructure. Deepankar Chanda is the man whos making that happen.

 Deepankar Chanda, head, ITeS, NSHM Knowledge Campus

Currently NSHM has three running campuses in Kolkata, Durgapur and Gurgaon. The Kolkata and Durgapur campuses have a well laid out IT infrastructure. They have managed wired network, a 1 Mbps leased line from Tata Communications and 512 kbps VPN connectivity. The desktops are based on server-client architecture.
NSHM conducts a lot of campus interviews and in all cases the interviewers cannot be present physically due to logistics issues. So they are done through videoconferencing utilizing the existing MPLS VPN connectivity.
Chanda suggests that while planning for an IT infrastructure one should calculate the entire costing based on the one time installation/upgradation cost against the recurring costs. In case the recurring cost is higher, it is obviously wiser to go for a better and costler technology.

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