Infinite Modernizes Legacy Applications to Enhance the Customer Experience and Business Value for Records Management Leader
Infinite Modernizes Legacy Applications to Enhance the Customer Experience and Business Value for Records Management Leader

The Challenge 

Managing the secure storage, archival, and destruction of sensitive data is a must for organizations that need to protect customer information and intellectual property or comply with industry regulations. A leading U.S. records management provider recognized that its business customers were dissatisfied with  the complexity and slow search times of the company’s legacy Records Center (RC) system. Over 10 years old, the system was used for creating orders, searching for records, handling user access to records, and other related functions.

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The Challenge 

Managing the secure storage, archival, and destruction of sensitive data is a must for organizations that need to protect customer information and intellectual property or comply with industry regulations. A leading U.S. records management provider recognized that its business customers were dissatisfied with  the complexity and slow search times of the company’s legacy Records Center (RC) system. Over 10 years old, the system was used for creating orders, searching for records, handling user access to records, and other related functions.

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