A Fortune 500 Healthcare Payer that provides health insurance through government programs
Business Challenge
As a health insurance provider for 5 million members in North America, the client aimed to implement a comprehensive E2E testing process supporting all Lines of Business and developing a scalable testing strategy. They also sought to establish a Testing Center of Excellence (TCOE) for standardizing organizational processes and workflows.
- Establish a comprehensive E2E testing and a Testing COE to increase reliability, and enhanced efficiency.
- Automate file extraction processes and comparisons for Provider, Membership, and Pay-to-Provider data.
- Infinite established a TCOE within 10 months of engagement, enabling:
1) Creation of reusable test cases, 2) Standardization of testing processes across the client’s systems
- Various testing methods, including Functional, Performance, Automation, Security, EDI, Compliance, Accessibility, SIT, etc., were implemented to provide comprehensive testing support for all workflows.
- Our Testing expertise enabled a successful derivation of decomposed requirements from over 3,500 master requirements.
- $1.2m Overall Savings in 2022
- 25% Increase in savings through Core-Flex Model
- 30% Improved Reliability
- 40% Effort saved by automation of smoke test for QNXT upgrade projects
- 70% Faster application performance on cloud
