A Catholic healthcare organization comprising of 12 hospitals and more than 18,000 employees

Business Challenge

The client’s objective was to move their Epic environment into Azure Cloud, with managed services requirements across:
  • Non-Standard Applications
  • Business, IAM & SOC Analyst
  • SharePoint Support
With a focus on modernization goals, the acceleration of digital transformation was a key objective with a strategic emphasis on monitoring and predicting consumption patterns to optimize and effectively manage costs.
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Approach
  • Through a smooth Azure Cloud transition, our strategic approach reduced IT costs, improved adherence, CSA, and delivered savings.
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Solution
  • Utilizing best practices advocated by EPIC, a careful consideration of Application Provisioning/De-provisioning was incorporated by Infinite. The deployment and management processes were strategically aligned with the change management and release management procedures, ensuring a cohesive and streamlined approach.
  • Infinite adopted an automated deployment methodology, leveraging cloud-native tools such as Azure DevOps, thus optimizing the overall deployment lifecycle.
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Business Value
  • 20%  IT Services Cost Optimization
  • 99%  Requirements Adherence 
  • 30%  CSAT Improvement
  • 25%  Additional Cost Savings using OptaFi Cloud Security Framework