Performance and Fault Management
  • Infinite's Service Assurance- Performance and Fault Management offers real-time reporting and analysis of enterprise network performance with cross-domain correlations. Our proven petabyte scalability is well suited for the scale and speed of 5G networks.
  • Service Assurance suite is highly reliable under the worst traffic and environmental fault conditions. Using alert reduction automation, service providers have reduced raw alerts by as much as 99%. And it scales well: A 125 million subscriber LTE network, 15 million objects monitored for a Tier-1 operator and has worked through natural disasters when alerts increased to 4 times without falling over.
  • By combining performance and fault management into one system, Infinite's Service Assurance suite offers a one-stop system to address all the complex, disaggregated, and distributed 5G network challenges. From real-time dashboards and reporting to real-time root cause analysis, Service Assurance suite builds a solid foundation for enterprise network's high performance and reliability.
  • By working across multi-vendors in Open RAN, C-RAN, 5G Core, and edge devices, the system can rapidly resolve through intelligent correlation across multi-vendor data and integrated trouble ticketing. It manages the end-to-end performance of large, complex, and virtualized networks.

What we offer

Quality Assurance

  1. Complete QA testing of PM adapters & deliver to the solution engineer team for system integration testing.
  2. Test fixes provided for problem & change requests.
  3. Automation scripts/tools to do functional & regression testing.

System Integration Testing

  1. Analyzing Customer Requirement for the Creation of Plugins - Performance Management and Fault Management,
  2. Complete SIT testing of PM & FM plugins on the Service Assurance platform of customer's environment,
  3. Perform UAT and support customer queries,
  4. Customer interaction, issue fixing, with efficient solutions,
  5. Deployment of plugins on production environment.

L1-L2 Customer Support

  1. End to End support for RAN data availability,
  2. Troubleshooting the application process and issues,
  3. Kabana and Grafana dashboard monitoring,
  4. Analyzing end to end migration issues,
  5. Data recovery.

Key Performance Indicator

  1. KPI creation for single and multi-vendor,
  2. Report creations,
  3. Dashboard designs,
  4. Web publishing,
  5. TCA creations.

Infinite's Service Assurance

An integrated OSS solution for network planning, monitoring, and orchestration, allowing the customer service providers to manage their digital experience.